Where is the Hotel located?
The Hotel is located right at the main entrance of LEGOLAND California at 5885 The Crossings Drive, Carlsbad. Please visit our Contact Us page for turn-by-turn directions.
What are the benefits of staying at LEGOLAND Hotel?
- Located inside LEGOLAND California Resort
- Fully themed hotel with interactive LEGO features throughout
- All guest rooms are LEGO themed – Kingdom, Pirate or Adventure
- Separate kid's sleeping area, complete with bunk bed and trundle bed
- Exclusive early access to LEGOLAND California for Hotel guests
- Nightly children’s entertainment
- Bricks breakfast included with your stay
What amenities are available at the Hotel?
Concierge Desk, Outdoor Heated Swimming Pool, Bricks Family Restaurant, Skyline Café, Mini’s Lounge, Room Service, Fitness Room, Bell Hop and Luggage Service, ATM, six L2 electric car charging stations, Self or Valet Parking and VIP Tours.
What amenities are available for children?
Children will love the interactive LEGO features throughout the Hotel, including the Castle Play Area, disco elevators, nightly children's entertainment, treasure hunt with LEGO prize, and LEGO themed rooms with separate kid's sleeping area, complete with bunk bed, trundle bed and their very own TV!
What time does the nightly entertainment start?
6:00pm. Hours are subject to specific entertainment programs and seasons. Guests will be provided with an entertainment schedule at check-in.
Are children allowed in the lounge areas?
Children are allowed in the lounge areas with parental supervision.
Are balloons allowed at the Hotel?
Due to our proximity to the airport, we cannot allow balloons on the Resort.
Are pets allowed in the Hotel?
Pets are not allowed. All service animals must be on a leash at all times, not display any hostile behavior towards other guests, and may not be handled by or left with an employee of LEGOLAND California Resort Hotel.
For relief, service animals may use any open outside area but as a courtesy to others, we ask that parties accompanied by the service animal be responsible for proper clean up and disposal.
How many different themed rooms are there?
There are 3 themes - Kingdom (first floor), Pirate (second floor) and Adventure (third floor).
What is the difference between a Themed and Fully Themed Room?
All rooms include:
- King bed in the adult sleeping area
- 2 high-definition flat panel TVs with complimentary On-Demand content
- Treasure Hunt with LEGO prize
- Kids’ own sleeping area with bunk bed, pull out trundle bed and entertainment unit (sleeps up to 3 kids)
- LEGO brick to build with during your stay
- Air conditioning
- Coffee maker
- Vanity/work station
- Wi-Fi access
- Complimentary toiletries
- Complimentary refreshments (water, juice, coffee and hot cocoa)
- In-room safe
Fully Themed Rooms offer additional LEGO décor and models throughout the room, allowing guests to become fully immersed in the theme.
How many people does each room sleep?
Themed Rooms and Fully Themed Rooms sleep up to 5 - 2 adults and 3 children. Suites sleep up to 7 (max 4 adults).
Does the Hotel offer accessible rooms?
Are there bathtubs in the bathrooms?
Does the Hotel provide rollaway beds or cribs?
No. However, Pack ‘N Plays are available on a first come, first serve basis. This item may be requested at time of booking or at check-in.
Is there an iron and ironing board in the room?
No, but they are available upon request.
What is the theme of the LEGO prize inside the treasure chest?
All prizes are intended to be a surprise. There is no particular theme.
BOOKING & FEES
How can I make a booking for LEGOLAND Hotel?
Bookings can be made online at www.LEGOLANDHotel.com or by phone (877) LEGOLAND (877) 534-6526.
What is the deposit and payment policy?
A valid credit card is required and 1 night room, resort fee and tax will be applied to the credit card at time of booking. For general reservations the remaining balance including additional fees will be charged to the credit card used for your reservation up to 14 days prior to arrival. For advanced purchase and package reservations the remaining balance including additional fees will be charged to the credit card used for your reservation up to 21 days prior to arrival.
What are the additional fees and tax?
$25 Resort Fee plus applicable tax per night, Carlsbad Tourism Business Improvement District (CTBID) Assessment Fee of $1.50 per night, Carlsbad Transient Occupancy Tax (TOT) 10%.
What does the Resort Fee include?
Nightly Valet or Self-Parking, standard wireless internet access throughout the property and in-room, children's evening entertainment, pool towels and local/long-distance domestic calls.
What is the cancellation policy?
General reservations must be cancelled no less than 14 days prior to arrival. Advanced purchase and package reservations must be cancelled no less than 21 days prior to arrival in order to receive a full refund of initial deposit.
What is the check-in and check-out time?
Check-in time is 4:00pm and check-out time is 11:00am. Additional charges will be applied to your credit card if your room is occupied past 11:00am.
Is there storage space available to store luggage before/after check-in and check-out?
PARKING & AIRPORT TRANSPORTATION
Is there valet parking?
Is airport transportation available?
SuperShuttle call (800) BLUE-VAN (800-258-3826) or email firstname.lastname@example.org. Cloud 9 Super Shuttle call (800) 974-8885 or email email@example.com
What are the pool hours?
7:00am – 10:00pm. Hours are subject to weather and seasons. Children 12 and under must be accompanied by an adult.
Are there any pool restrictions?
Children under the age of 14 must be accompanied by a responsible adult at least 18 years of age. No swimming devices or flotation devices are permitted for use in the pool except U.S. Coast Guard approved Lifejackets. During a movie, all guests including adults will need to remain on the shallow end of the pool. No smoking on the premises.
What are the operating hours of the Hotel’s restaurants?
- Bricks Family Restaurant 7:00am - 10:30am, 5:00 pm - 9:00pm*
- Minis Lounge 7:00am - 9:00pm
- Skyline Café 11:00am – 11:00pm* (kitchen closes at 10:00pm)
- Room Service 7:00am – 10:00pm
* Subject to seasonal closing. Current operating hours will be provided at check-in.
Will you need to make reservations at these restaurants?
Reservations are not required.
How much does the buffet at Bricks Family Restaurant cost?
Bricks Breakfast is included in all reservations. For dinner, take advantage of discounted prices for Bricks Family Restaurant by purchasing a dinner package for 4 for $60 at time of booking. Valid for 2 adults and 2 children, or 1 adult and 3 children. Price is inclusive of tax and excludes gratuity. Otherwise dinner is $24.95 for adults and $12.50 for children (12 & under), excludes tax and gratuity. Children 3 and under eat free.
Can you view the ocean from the Hotel?
Some 2nd and 3rd floor rooms facing west have horizon ocean views.
How far is the Hotel from the beach?
The closest beach is the South Carlsbad State Beach, located approximately 1.5 miles from the Hotel.
GROUPS & EVENTS
Is there special pricing available for groups?
Group pricing may be available for groups of 10 or more rooms. For more information, please submit a request at www.LEGOLAND.com/specialevents.
Why book my group at the LEGOLAND Hotel?
Although LEGOLAND is geared towards children, we can provide a unique, memorable experience for all types of groups.
Are there group packages that include access to the Park?
Customized Hotel packages that include Park admission are available for groups of 10 or more rooms. For more information, please submit a request at www.LEGOLAND.com/specialevents. For group discounts to visit LEGOLAND California or SEA LIFE that do not include Hotel stays, please call (760) 438-LEGO (760) 738-5346.
Can we have a birthday party at the Hotel?
Special events, including birthday parties may be considered at the LEGOLAND Hotel with 10 or more guest rooms committed. For more information, please submit a request at www.LEGOLAND.com/specialevents. LEGOLAND does offer birthday parties in the Park. For more information, please visit www.LEGOLAND.com/birthday or for reservations please call (760) 438-LEGO (760) 438-5946.
ANNUAL PASS MEMBERS
Are there any special offers for Members?
All Merlin Annual Pass holders and Ambassador Members at LEGOLAND California Resort will receive 15% off bookings with a valid Membership ID card. Book online at www.LEGOLAND.com/PassMemberHotel. Restrictions may apply. Memberships must be valid at time of check-in to receive the discount.
Can Members patronize the restaurants in LEGOLAND Hotel?
Yes, however, the pool and lobby play areas are exclusive to Hotel guests only.