I have a Merlin Annual Pass (or an older Membership PLUS) that is billed monthly. Do I have to renew at the end of the 12-month period?
Membership PLUS Members and Merlin Annual Pass Members that pay monthly do not have to renew. Your monthly membership fee will continue until you cancel your Membership. However, if you wish to recommit for an additional 12-months, you will be eligible for a 1-day complimentary ticket. Please contact us at the Park, by email, or by phone (760) 918-5300 x234.
How do I renew my Membership Pass?
To receive the best renewal value, complete your Membership renewal online at MyLEGOLAND.com. Not only will each renewing Pass Member receive the $10 off renewal discount rate, but will also receive a special Buy-One-Get-One FREE coupon to bring friends to the Park. Please allow up to 48 hours for online renewal processing.
You can also renew by mail, at Guest Services on the day of your visit or by phone, however the Buy-One-Get-One FREE offer is valid when you renew online only. To renew by phone, please call ((760) 918-5300 x234.
I renewed my Membership online and haven't received my new Membership cards. What should I do?
Membership cards do not get mailed out and must be picked up inside the Park. If you upgraded to a new pass type, you will need to replace your current Membership card at Member Services. If you renewed at the same pass type, your account status will be updated in our database and will continue to scan at the turnstiles.
If my family's passes expire at different times, can I still renew all at MyLEGOLAND.com in one transaction?
Yes! Each membership will be extended one year from their current expiration date.
Can new members in my family qualify for the renewal promotional offer?
Yes. Each new family member added within the household will qualify for the renewal offer.