Terms and Conditions; Rules and Regulations: By purchasing a Membership at LEGOLAND California Resort, you agree to be bound by LEGOLAND’s Annual Pass and LEGOLAND California Resort’s Terms and Conditions and any other rules and regulations applicable to the use of the Passes as LEGOLAND may determine from time to time. The Passes are valid for one year (unless extended pursuant to the terms of this Contract) and will include the applicable expiration dates on the Passes. The Passes must be presented to LEGOLAND for admittance into the LEGOLAND California Resort. Some areas or venues at LEGOLAND California Resort may be closed due to inclement weather, annual maintenance, special events, private parties or educational programs. Food or beverages may not be brought onto LEGOLAND California Resort premises. The Passes are non-transferrable and the purchase price of the Passes is non-refundable. Lost or stolen Passes or receipts cannot be replaced. Holders of the Passes agree to obey all posted rules and instructions of the LEGOLAND California Resort and all verbal instructions of LEGOLAND Model Citizens. Children 12 and under must be accompanied by an adult.
Revocation: The Passes provide you with revocable privileges which may be changed or cancelled by LEGOLAND at any time without notice. By means of example only, and without limiting LEGOLAND’s right to revoke any or all of the Passes for other reasons, if you or anyone for whom you have purchased a Pass under this Contract uses a Pass for commercial purposes, whether within or outside LEGOLAND California Resort, or engages in activity which LEGOLAND in its sole discretion deems to be improper, including without limitation vandalism, fighting or rowdy behavior on LEGOLAND California Resort property, then the Pass held by the holder who has engaged in such behavior will be subject to immediate revocation. Each Pass is non-transferrable and will also be revoked if presented by anyone other than the named Pass holder. LEGOLAND will either continue to collect all unpaid amounts due under this Contract as set forth herein, including all amounts due with respect to the revoked Pass, or declare the entire unpaid balance due under this Contract immediately due and payable.
Suspension: If you or anyone for whom you have purchased a Pass under this Contract is suspected of violating any provision of this Contract, any of the Membership Terms and Conditions or any other rules, regulations or policies, LEGOLAND may suspend the Pass held by such person or persons on a month-to-month basis subject to LEGOLAND’s investigation of the alleged violation. LEGOLAND will continue to collect all monthly payments due under this Contract, including the monthly payment for the Pass holder whose Pass has been suspended, during any such period of suspension. Upon the conclusion of the investigation and depending upon the findings of such investigation, the suspended Pass will either be reinstated and extended to cover the period during which such Pass was suspended, reinstated without extension for the suspension period, or immediately revoked. In any event LEGOLAND will continue to collect all amounts due under this Contract as set forth herein.
Customer Service Inquiries and Cancellations: For customer service inquiries, or to cancel some or all of your Passes after the initial twelve (12) month term of this Contract, please call LEGOLAND at (760) 918-5346 or direct email correspondence to: experience@LEGOLAND.com.
Automatic Payments on a Monthly Merlin Annual Pass Membership: As a condition of this extension of credit, you agree to have all payments due under this Contract automatically deducted from your debit or credit card account set forth above or the debit or credit card account subsequently designated by you or the card issuing company. Your payment shall be automatically charged to that account on approximately the day set forth under "WHEN PAYMENTS ARE DUE" on the first and second pages hereof. If there is not enough credit in your debit or credit card account to cover this payment, it shall be up to you to provide LEGOLAND access to another debit or credit card account or to pay the full amount due within thirty (30) days. If the full amount due under this Contract becomes due at any time, such final payment will be automatically charged to your debit or credit card account.
Mailings – LEGOLAND Pass Member Newsletter, LEGO Club Magazines, Monthly eNewsletters…etc.
All LEGOLAND California Resort members will receive direct mail and emails from time to time. These are limited to one per household, no exceptions. Please email: experience@LEGOLAND.com to update your address or to sign-up to receive our mailings.
Merlin Annual Pass North America
By purchasing a Merlin Annual Pass, customer also agrees to the full terms, conditions, rules and regulations for Merlin Annual Pass and its’ Memberships which can be viewed here.