Lost and Found 

Lost and Found

Please report any lost articles or return any found items to Guest Services or any Park Ranger.

For Guests who have already returned home, please e-mail us to inquire if your item was turned into our Guest Services department. Please include all information pertaining to your lost item and how we can contact you if it is found.

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The Beginning

  • ATM Locations

    Our ATM's are located just inside the Park entrance, next to the Model Mom Baby Care Center in Fun Town, next to the gaming area in Pirate Shores and next to Knights' Smokehouse in Knights' Kingdom.

  • First Aid

    Our First Aid Facility is located just between the main entrance and the Imagination Zone. Qualified first aid personnel are located in the First Aid building on the pathway between The Beginning and the Imagination Zone. Automatic External Defibrillator (AED) is available here. Medications that require refrigeration can also be stored at this location.

  • Guest Services

    In The Beginning, you will find Guest Services, where our friendly Model Citizens, the people who work at LEGOLAND, are standing by to answer questions and offer assistance.

  • LEGOLAND Hotel

    You’ve always wanted to spend the night at LEGOLAND. Now you can.

    Great reasons to stay at the LEGOLAND Hotel:
    - Located inside LEGOLAND California Resort
    - All guest rooms LEGO themed - Pirate, Kingdom or Adventure
    - Fully themed hotel with interactive LEGO features throughout
    - Nightly Children's Entertainment

    Book your stay today at www.LEGOLANDHotel.com.

  • Locker Rentals

    All-day lockers are available for rent at Minifigure Marketplace, located just inside the Park entrance to the left.


    One-time use lockers are available for rent at Pirate Shores.

  • Lost and Found

    Please report any lost articles or return any found items to Guest Services or any Park Ranger.

  • Lost Parents

    Children can wait for lost parents at Guest Services in The Beginning or at the Model Mom Baby Care Center in Fun Town. If you become separated from your child, please contact a Park Ranger or other LEGOLAND Model Citizen.

  • Membership Processing

    Stop by our Membership Processing area to upgrade your admission to the Membership of your choice before leaving the Park!

  • Minifigure Market

    First stop of the day for our Guests is Minifigure Market.  Guests can find everything from Build-A-Mini to sunglasses to hats to sun block to everything forgotten at home.  Minifigure Market is home to all things Minifigure.


    Minifigure Market also offers stroller and wheelchair rentals for the day.  If guests decide to use the free package pick-up this is the place to go at the end of the day.  Don’t forget to pick up a sweet treat for your trip home and come back soon.

  • Package Pickup

    As an added convenience, make sure to take advantage of our Package Pick-up service. All retail purchases made throughout the park can be transferred to the park exit for you to pick up on your way home!

  • Stroller Rentals

    Strollers are available for rent on a first-come, first-served basis at Minifigure Marketplace, just inside the Park entrance to the left.

  • The Big Shop

    The ultimate LEGO shopping experience! Not only does it offer the largest selection of LEGO toy sets under one roof, including exclusives and hard to find items. Guests can also find Banana Boat ® sun care products and a variety of LEGOLAND souvenirs including hats, t-shirts, sweatshirts, mugs, and much more! Stop by to check what’s new!

  • The Market

    Enjoy our selection of gourmet coffee, cappuccino, caffe latte, Coca-Cola beverages, Sparkletts water, fresh fruit, pastries, baby food, snacks, salads, sandwiches to go and soft serve ice cream.


    Dietary Restrictions Guide

  • Wheelchair Rental

    Wheelchairs* and Electric Convenience Vehicles (ECV)* are available on a first-come, first served basis at Minifigure Marketplace just inside the Park entrance to the left. In fairness to all parties, reservations are not accepted.